One of the toughest people to win over (when Im talking business andor systems of course), is my wife!
Id be the first to admit that I am not normally the most organised person in the world ... which according to her is why I need systems! And shes right! If it wasnt for the systems weve implemented our businesses would be a mess.
I made a very bold statement today when I was talking to a new client about developing systems for them.
We dont ever make any mistakes
Ive been talking a lot about systems to help make your business more efficient.
I believe these systems are crucial when it comes to running a profitable business. Of course, if you dont have any business to start with ... it doesnt help you much!
Its funny (well it is to me) how sometimes I wonder if anyone actually reads our newsletters ... and then one week we dont send out a newsletter and no-one shows up for breakfast!
We have all heard the saying that the most important asset of any business is its employees, and yet, when it comes to buying a business, employment issues are commonly overlooked with due diligence usually focussed on financial performance.
While we may be talking restaurants and printing businesses of late, my intention is give you some food for thought on how you can implement systems in your own business, no matter what type of business!
A bit of a deviation this week .... Im not going to tell you about our systems at Island Printing :) I want to talk instead about restaurants and coffee shops.
Oh and I just HAVE to tell you about the next stage in our systems development! You didnt think it was going to stop at quoting did you?
Once we started winning all these now jobs (on top of the jobs that came in as re-orders!) we needed to make sure we stay on top of things!
I cant say they didnt previously have a system ... they did.Most new jobs had a little job bag with notesstored in it, samples etc. Good idea hey?
Wow, what a week!
Weve been doing a lot of quotes using our new quote system, and improving it a little as we go.
Last week I told you how had to move equipment around to arrange them in a more logical order.
The next step was to identify where most of the time wasting occurs so we can make the business more efficient. Yes I know bringing in business is vital, but we did not want to get into that spiral where you end up busy being busy.
Welcome back to those who have been on holiday until now.
For those of you STILL on holiday, Im not speaking to you!
Up to now Ive been all talk, and havent delivered any proof of successes with all my talk about systems.
In the newest addition to the trend-setting Gold Coast area Robina, hair and beauty salon Vogue @ Robina opened at The Rocket in 2010
The salon offers up-to-the-minute hair styling and colour expertise plus a comprehensive range of face and body treatments using top brand products that are sure to relax, revive and indulge the mind, body and senses.
Shell is full of grand plans for South Africa. And the way that Mr. Jan-Willem Eggink of Shell puts it across makes it sound as if the company is actually just a large philanthropic organisation. Shale gas mining will be the answer to SAs energy needs and create lots of jobs, he says. But in eight months of this year Ive heard nothing new that could cause any reasonable-thinking person to want fracking in this country. If I sound annoyed, it is because I am. Shell does not have the interests of this country at heart. They have been less than candid with us in big adverts splashed across the media. Even while our government has imposed and extended a moratorium on fracking with a view to investigating the technology, Shell are intensifying their lobbying of business, community and government from behind their billion rand exploration budget.
In case you havent heard ... the Commonwealth Games are being hosted by the Gold Coast in 2018. To me, the best news Ive heard in a long time.
It has been reported that the event will inject about $2 Billion into the Gold Coast economy, but thats not even why I think its good news.
So often I get the same answers when I ask one of my potential new clients what is the biggest problem you face in business?
I dont have enough time or If I want it done right I have to do it myself
Obsessive Compulsive Disorder.
Hmm, no I think in my case it stands for Obsessively Compulsively Driven!
Yes, I know I am a geek, but surely no one can argue that when technology is used well, it is not only brilliant but a pleasure to use.
You know there are three kinds of people those who make it happen, those who let it happen and those who wonder what happened!
In order to implement the perfect system, you first need to ask yourself. Is there such a thing? Is anything ever perfect?
No! Of course not!
You know the saying Happy wife, happy life? (Sorry ladies just using this as a way to relate ... I know youre smarter than us mere males, so easier for you to adapt than the other way around!)
Yes I know, it takes a while sometimes, but I always deliver even if it kills me! (Probably my single biggest weakness)
Have you recently moved to Australia? As you familiarise yourself with the investment landscape, you may be seeking a wealth manager to plan your investments for the financial year ahead.
Its been pouring on the Gold Coast, and it always makes me think about that old saying ... saving for a rainy day.
So this is going to be a slightly philosophical (not it starts with Phil!), but what does that really mean, and is it smart to do so? (It relates to business and systems I promise! Work with me here!)
Hmm, almost there with part 2 ... in the mean time, part 1.8 (just stalling really so I can have the real stuff just perfect!)
But dont let that distract you from reading this, because its good! (After all, I wrote it!)
Thank you for the Facebook friend requests! Its good to put faces to the names isnt it?
This is part 1.5, because the stuff I wanted to tell you about isnt ready yet (Hurry up Luke!), so instead Ill tell you about something else thats really important!
Step 1: Find me at www.facebook.comscott.philip and friend me!
No this is not a quick and dirty way for me to make some friends ... I have plenty, but Id love more! What an awesome networking tool!
Thank you to Kevin Cruickshank (Gold Coast Vet Surgery) and Cheryl Davies (Davinway Agile Marketing) for pointing out that I have FAILED you all!
Life is busy!
All these nice tools we have, computers, iPads (I dont have one), iPhones ... they really just make life go faster and faster. Everything is at your fingertips no matter where you are, so if youre conscientious and ambitious ... you can work wherever, whenever.
Unlike me, youre probably a naturally super organised person.Unlike me, you probably have a diary that has every event, contact, note perfectly organised in an easy to follow structure.
Weve talked a lot about the SAbonamyBlitz card, and weve talked about the many benefits to card holders, but how does your business benefit?
Have you ever advertised anywhere, and received a guarantee that youll get business, or your money back?
Funny, I dont think of myself as a sales person. Im a software engineerprogrammer ... nerd if you wish.
The other day I was sitting with Richard and Raj from Green Dot Financial talking to them about co-branding myBlitz loyaltyrewards cards (the way we did with the SAbona card).
We all have our weaknesses.
Yes, Ill admit I have more than most, but probably my BIGGEST weakness of all is paperwork, and bookkeeping.
I find that most people DONT!!!
Why is that, and what does it have to do with SYSTEMS?
I have a confession to make. I hate being cold! And I say this while living on the Gold Coast where they say it is beautiful the one day, and perfect the next! Good thing I dont live in Christchurch, or Vancouver, or Joburg!
Todays newsletter is going to be a bit of a hypothetical discussion as part of it involves something that I havent tried ... yet! But I am busting to try it, if anyone is keen to implement please let me know ... but Ill get to that in a minute!
Congratulations to the many of you who visited the mind-map link I provided last week. Even bigger congrats to those of you who downloaded the trial. The fact that so many of you took action is really inspiring :)
Quick bit of housekeeping: There will be no Brisbane South (Mt Gravatt) breakfast this month as our normal venue has moved inside the centre and will no longer be able to accommodate us. We are currently negotiating a new venue. Stay tuned.
Its no accident I keep harping on about using videos to document your systems ... I think it is a brilliant concept.
Its one thing to talk about systems and how good they can be for you and your business, but we have been working on implementing some new systems for SAbona. We are finally starting to see these come to life ... and its a great feeling.
Business Systemisation is crucial! But why?
One of the biggest issues that business owners in Australia face are high labour costs.
Thank you for your responses!
Well, by popular demand it seems this year we will focus on a few issues that I believe are critical when it comes to business success.
There is surely nothing more rewarding than finishing off a project .. especially if it was one THIS important!!!
Finally the SBN breakfasts have started up again, bigger and better than ever before!
The time has come for for us all to dust off our business cards (OK maybe youve already ordered a second brand new set of cards for this year because your are so actively networking!).
Cloud computing is the latest buzzword from IT professionals and a concept that is drastically changing networks and IT support as we all know it. Allowing a third party the responsibility of hosting your data on their premises might feel like a risky decision and so why are there an increasing number of companies that are opting to do so?
Building a business is a challenging thing to do. Like building anything a house, a boat, a piece of furniture it is a mysterious process of creating something valuable out of bits and pieces. Take one good idea, add heaps of energy and hard work, gradually mix in well-thought out systems and strategies, and pour out through a set of highly effective people.
The current economic environment is proving to be a real test for business and this looks to continue into the near future. As is the case in any business cycle, those who survive the tough economic times generally succeed and ultimately thrive when the conditions return to a more predictable status.
Newcomers to Australia are often required to adjust to some new experiences and ways of doing things in the workplace. For those readers who have recently started to work in Australia, or are about to embark on such a venture, let me share some of my personal experiences, which may help in the adjustment period.
A referral by definition is an act of will motivated by a positive experience. A person buys a product or experiences a good service that is positive and it motivates his or her desire to share that experience with others.