Money where my mouth is!
by Guest Author
Up to now Ive been all talk, and havent delivered any proof of successes with all my talk about systems.
Ive spent years implementing systems for clients, but finally we have a real opportunity to do it for ourselves .. .with a real business that operates the way most people understand :)
Shane and I just bought a little printing business called Island Printing (www.islandprinting.com.au) on Hope Island, a very popular area for South Africans to settle in on the Gold Coast in Queensland.
We literally just took it over last week, and while the business has been providing pretty good customer service and good quality printing ... there are no systems in place. Currently it depends completely on the staff knowing what theyre doing (which is just as well that they do!).
So the first step in every business automationsystemisation process ... get to know the business! So for now Ill just be learning how everything works. I cant implement system that tells people how to do stuff if I dont know myself how to do it. The nice thing about coming into an industry that I dont have a lot of experience with is that I see things that others just accept as the norm. I like to ask questions. My favourite questions is: Why?
In the following weeks and months I will take you through my journey as we implement systems to make this business soar :)